Ebay India - its been two months now and i hve nt received purchsed product
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Complaint by: Pal0309 on July 20, 2009, 2:06 pm in Online Shopping

Hi Team ,

I had purchased a diamond heart shaped pendant from ebay website , received a confirmation mail also for the same . I had paid through my credit card by Paisapay option Rs 435 on 17th Paril 2009 but till now i have not received that product . The seller contact no. that they have provided to me is also a wrong no. Below are the confirmation mails which I received from Ebay for confirming my purchase and my payment :

From: eBay Member: parinexport
Subject: Your invoice for eBay purchases - item # 170319723390, 0.06 Cts Real Diamond Heart Shape Pendant
To: pallavi0309@yahoo.co.in
Date: Friday, 17 April, 2009, 3:19 PM

eBay sent this message to Pallavi Bhandari (pallavi03091985).
Your registered name is included to show this message originated from eBay. Learn more.
Here\'s the information for your item, pallavi03091985!

Dear pallavi03091985,
Thank you for your purchase. The total for your item below is Rs. 435.00.
Pay Now
Click Pay Now to confirm shipping, get total price, and arrange payment through: PaisaPay.

Item # Item Title Qty. Price
170319723390 0.06 Cts Real Diamond Heart Shape Pendant 1 Rs. 435.00

Subtotal: Rs. 435.00

Shipping and handling via Flat Rate Courier - Delivery anywhere in India:
Rs. 0.00

Total: Rs. 435.00
Payment instructions PAYMENT DETAILS (1)YOU CAN DEPOSIT DIRECTLY BANK CASH OR. DDBank Of Baroda bank in FAVOUR OF ?Parin Bharatkumar Shah? A/C NO 27380100014143 , BulkaBhavan, Surat, Branch (2)PAYMENT IN PAISAPAY THROUGH CREDIT CARD. (3)YOU CAN POST D/D DIRECTLY IN FAVOUR OF ?Parin Bharatkumar Shah? AT ADDRESS. Parin Bharatkumar Shah BajiPura taluka Valod Dist Surat Bardoli 394690 India THANX,MAKE THE PAYMENT,MAIL US THE DETAILS
Please email me at parinexports@rediffmail.com if you have any questions.
Thank you again for your purchase.


From: ebay@ebay.in
Subject: Thank you for paying with PaisaPay for eBay order (PaisaPay ID 24167074128)
To: pallavi0309@yahoo.co.in
Date: Wednesday, 22 April, 2009, 10:16 AM

eBay eBay sent this message to Pallavi Bhandari ( pallavi03091985 ).
Your registered name is included to show this message originated from eBay. Learn more.
Thank you for paying with PaisaPay for eBay order (PaisaPay ID 24167074128)
Dear pallavi03091985,
This email confirms that you made a PaisaPay payment. You paid the order total of Rs. 435.00 using credit card.


* The seller(s) are required to ship the item(s) latest by 29-Apr-09. You will get an email when the seller(s) ship the item(s), along with shipping details such as courier name and airway bill number.
* If the seller(s) do not ship the item(s) within the timelines, you will receive a refund of the amount paid. Learn more about PaisaPay protection
* Please get in touch with the seller(s) for any queries related to the shipping of the item(s).
* You can view the details of your order and the seller\'s contact details below. You can also check the status of your transaction from the Paid with PaisaPay section in My PaisaPay.

Track your order
Thank you,

Order details Item price Quantity Total

(Including applicable shipping cost & taxes)
From seller: parinexport(2) Tel - 9638785341 | email - parinexports@rediffmail.com
0.06 Cts Real Diamond Heart Shape Pendant
(170319723390) Rs. 435.00 1 Rs. 435.00
Selected shipping method: Flat Rate Courier - Delivery anywhere in India

Net Amount Paid Rs. 435.00
The seller(s) will deliver the item(s) to the following address:
Pallavi Bhandari
G 202
Nanak Pura Moti Bagh
New delhi
DL - 110021

* The above order details have been emailed to you at pallavi0309@yahoo.co.in and is in your My eBay
More items from the same seller

0.05 Cts Real Diamond Heart Shape Ring
Rs. 51.00

0.06 Cts Real Diamond Heart Shape Pendant
Rs. 26.00

0.06 Cts Real Diamond Ring
Rs. 1.00

Marketplace Safety Tip Marketplace Safety Tip

* Avoid paying for your eBay item using instant money transfer services such as Western Union. These payment methods are unsafe when paying someone you do not know.
* Protect yourself from spoof (fake) emails and Web sites. Take the Spoof Tutorial to learn about eBay Toolbar with Account Guard, which warns you when you are on a known spoof site.

Learn more to protect yourself from spoof (fake) emails.

eBay sent this email to you at pallavi0309@yahoo.co.in about your account registered on eBay India.

eBay will periodically send you required emails about the site and your transactions. Visit our Privacy Policy and User Agreement if you have any questions.

Copyright 2007 eBay, Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay, Inc. eBay International AG is located at Helvetiastrasse 15/17 - P. O. Box 133, 3000 Bern 6, Switzerland.

Complainant's Goal: either to get the product u have purchased or get my many back
Complainant's Target: Ebay India
Complaint Location: IndiaDelhiNew Delhi

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Mon, 20 Jul 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Ebay India on July 20, 2009, 2:17 pm