Airtel Delhi - Concern regarding Airtel 3G connection
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Complaint by: on February 19, 2014, 12:53 am in Mobile Service Providers

I am sorry to inform you that I am Facing a lot of issue With Airtel.

From: KAr D
Date: Wed, Feb 19, 2014 at 12:18 AM
Subject: Concern Regarding 3G plan
To: sunil mittal , sunil mittal ,
Cc: Airtel Presence , Airtel Presence , nodalofficer del


****Reminder****

Hi Rakesh & Airtel Presence Team,

This is to inform you that I am tired of following up the case with you and no one have a courage to revert back with the resolution or took an effort or pain to help the customer in this regards which I have discussed with you (specially rakesh) and rest of your team (presence & nodal team). I literally feel the pain of dis-respect and fooled by such a reputed company ‘Airtel’. From past couple of years or few months 'Airtel' is giving me such a pain and tensed life and disturbing my entire cycle so badly that I cannot continue with other problems of my life. Sorry to inform you or share with you that I am quite disturbed because my family is hospitalized from past 1 week and other member health is not stable because of age factor and me being the only child of the family is helping and supporting my family. But of your pending work and false commitment I am suffering a lot and barring a lot of problem which you cannot expect I am giving money to airtel like water is spread everywhere. This is my ultimate last request or warning whatever you would like to take it or accept it. I am not going to answer your call until and unless you fix my problem of 3G connection package activation, and giving you a time limit till this week ending 23rd Feb 2014. Post that I will be escalating this matter to which so ever I would like to and I will make sure I will do every possible step to get the things corrected in organized manner. Sorry for being rude but you are making me or other customer to behave in such a manner.

Thanking you.
Regards
Dewan.
9818303360.

Complainant's Goal: I want the plan to be reactivated and waived off any extra charges if applied
Complainant's Target: Airtel Delhi
Complaint Location: IndiaDelhiSouth West Delhi

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Recent Comments
2.
Thu, 27 Feb 2014 - Business Reply from - airtel presence (Airtel Delhi)

Dear Dewan,

This is with reference to your post dated 19 Feb. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.presence@in.airtel.com
Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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1.
Thu, 20 Feb 2014 - Business Reply from - airtel presence (Airtel Delhi)

Dear Dewan,

This is with reference to your post dated 19 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33