I m using the FWP number from last three year since 2006 against the said number. My handset unable to work in the month of January 2009. I have make so many call to 121 to know how I will get new handset but no proper response I get from 121 helpline number. Then from some my friends I come to know about the AIRTEL Outlet in Vasundhra Ghaziabad, Uttar Pradesh.
I have visit at there and request to convert the phone in GSM. They have given me new SIM and told that phone has been changed in GSM. I also purchase the handset of Nokia. It is working fine till date.
Now I want to discontinue will post paid service. I want to convert in Prepaid mobile with same number. Now also I m not getting the proper response from 121.i have generate the request number 21490572 dt 29.04.09. As per 121 service it was closed but I have no information regarding this.
SO I would like to inform and request you to note my concern for below :-
1. I will not pay any bill after 28th April, 2009
2. Please convert this number from Post Paid to Pre paid.
Please do needful as soon as possible otherwise I will take legal step for that.
Thanks & Regards,
Dharam Pal Singhal