VACATIONS GATEWAY - cheating customers
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Complaint by: Renga on June 10, 2014, 8:09 pm in Vacation and Hotels

I got a call from Vacation Gateway executive Rajiv Sinha that my number was selected as a lucky winner, as they asked me to buy a holiday package to stay anywhere in India, Malaysia and Dubai for 4D/5 nights in 3/5 star hotel. Also he confirmed that they send a gift of laptop and blackberry mobile. After made the the payment he is not attend my call. Kindly look in to this and do the needful.

Complainant's Goal: I need my money back and also would like stop this practice of the company
Complainant's Target: VACATIONS GATEWAY
Complaint Location: IndiaUttar Pradesh

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Thu, 10 Jul 2014 - Business Reply from - Vacations Gateway (VACATIONS GATEWAY)

Dear Sir,

We are sorry to read about the issue. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint. Any genuine complaints we receive are treated seriously and investigated immediately. You can also Share your contact details and related info at http://goo.gl/RVgDCo listening for our team to get in touch with you.

Assuring you best of our services.

Please call our Customer Services Team on:

Support No: +91 120 6521232, +91 120 6521233

Email us at: reachus@vacationsgateway.com.co

Regards

Vacations Gateway Team