Barclays Bank - Barclays bank not updating my CIBIL status
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Complaint by: Nagaraj on March 27, 2014, 8:26 pm in Loans All

"In my CIBIL report for same account number one mentioned as WRITTEN OFF AND ACCOUNT SOLD and other Closed "

I had a personal loan with Barclays bank, account no, 000000320183 of RS 1, 00,000/-, in which 2 emi’s are pending before closing account. This i came to know when i brought my CIBI report in 04/02/2013, as per that i contacted Phoenix ARC (Barclays account is transferred to phoenix ARC), i paid total outstanding amount and i received NDA (No-due) certificate on 10/04/2013.and same is updated in CIBIL report against Phoenix ARC account no, B2P0320183.

But Barclays account no, 000000320183 loan statuses is WRITTEN OFF AND ACCOUNT SOLD.
For the same loan account number I don’t understand why they updated two time one for Barclays and other Phoenix.

I got my CIBIL report again on 25-03-2014 CN:693,589,618

When my account is transferred to Phoenix Arc why Barclays Bank is mentioned as WRITTEN OFF AND ACCOUNT SOLD.

I raised an On-Line Dispute Request in CIBIL “Dispute id is DIS0314107684”

Regards,
Nagaraj T

Complainant's Goal: updating my CIBIL status
Complainant's Target: Barclays Bank
Complaint Location: IndiaKarnatakaBangalore
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