Apple India Private Limited - Apple India Private Limited
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Complaint by: naveen chandwani on October 12, 2015, 1:09 pm in Consumer Electronics

Hi,

After 7 days of run around i still didn't get any help from apple call centre ,apple service center , I spoke to one of your supervisor kamal ,He said device can't be fix as display number mismatched .he has already spoke to Singapore team still no help.


Last month on 6th oct your service center B2X (Shop no. 207 A, 2nd Floor, Plot # D1-2-3, NDM Mall 2, Block D, Netaji Subhash Palace, Wazir Pur, Delhi 110034 ) I have taken my phone get replace as battery of phone has been swollen .I Showed them my iphone 5 which was diagnosed with a defective battery

However,now they are saying they will not able to do as my phone's display number is not matching .its completely illogically problem is with battery not display also battery's sowlen is serious concern as it can be blast anytime .I have asked them whether my battery is replaced or original thy said battery is original and not replace ,so if faulty battery has been given by Apple ,Apple should replace it why would I put my like on risk if Apple can give me in return that battery would not blasts and my life is safe I will use the same phone.
Also to mentioned my iPhone has not been repaired outside .


Is apple really want me us battery sollown device being aware ,device has blast anytime ?Why after spending 50K i will put my life on sake by using your faulty device .

Device was not manufactured appropriately due to that there havebeen issues with device.
Please do the need ful and fix my phone so that I can safely use my phone without putting my life in danger .

Product: iPhone 5S
Model: IPHONE 5S GOLD 16GB MM
Serial Number Of Device: F17M4D8RFRC6.

Regards,
Naveen
+919999684002

Complainant's Goal: Phone Replacement
Complainant's Target: Apple India Private Limited
Complaint Location: IndiaDelhi

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