Matrix Cellular International Services Pvt. Ltd. - Prompt Customer Service
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Complaint by: Sunaiyan Chandran on December 29, 2016, 4:35 pm in Telecommunications

I was in Chicago for work and was using a matrix sim card. Scme to connect with them for this problem. I was called in like 15 mins and I was informed that the data issue would take about 1-2 hours to get sorted, which it did. What really impressed me was the way they handled my complaint and addressed it on an immediate basis leaving me with an answer, unlike what any other service provider would have done. I really appreciate Matrix guys for this. Thank you

Complainant's Goal: telling people
Complaint Location: India

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Recent Comments
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Fri, 30 Dec 2016  Matrix Cellular

Hi Sunaiyan,

Thank you for appreciating our products and services. We work very hard to provide the best services to our customers and your kind words are very encouraging for us. We look forward to having an opportunity to serve you again in future.

Regards,
Team Matrix