Matrix Cellular International Services Pvt. Ltd. - Matrix Customer support
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Complaint by: parul27 on January 12, 2015, 2:25 pm in Telecommunications

My husband and I were traveling to Belgium for a vacation and his father advised us to carry a matrix international sim card so that we could stay connected with the family at ease. We later wanted to get the data services also activated. So when my husband called their support centre and asked them to do so, they immediately gave us plan options and said the same would be activated in the next few hours. Well we didn’t think they would activate the services honestly, but thankful that they did. We could easily share pics with everyone after that

Complainant's Goal: Very happy with the service.
Complaint Location: India

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Tue, 13 Jan 2015 - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

Dear Valued Customer,
Thank you for the feedback, we are glad to know our team could address your requirement up to your satisfaction. Assuring you the best services always.
Regards,
Team Matrix