Nokia mobiles - POOR SERVICE & FRAUD NOKIA COMPANY.
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Complaint by: darpanwalia on January 2, 2011, 9:11 am in Mobile and Cell Phones

I had purchased handset from M/s Mobile House (P) Ltd vide BillNo.8783 Dtd.30/8/10 From the very beginning the Mobile was not working Properly,I contacted the concern dealer,he refused to cooperate with me,then i visited service centre M/s Visionway Communication,since upto now my handset has been repaired 2 times,again on 15th December i again 3rd time deposited my handset and the service centre M/s Visionway Communication assured me that they will get replaced my handset this time latest by 22.12.2010 but until now they are not giving me any clear information.I had contacted nokia customer care through mails & through telephonic talks but they are not giving me any response.I had complainted through complaint no.1/11365985537,Dtd.24/12/10,now i need support from your side to get refund as their commitments are fraud and they poor service.And i am not intrested to use nokia handset.

Complainant's Goal: i want to get refund from Nokia Company
Complainant's Target: Nokia mobiles
Complaint Location: IndiaPunjabJalandhar

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Recent Comments
3.
Thu, 06 Jan 2011   Message By Complainant darpan

Complaint was firstly sent to you on 24th at your customercare@nokia.com,but no one was intrested to care,infact i am surprised to know how active your team are?

2.
Mon, 03 Jan 2011 - Business Reply from - nokia Team (Nokia mobiles)

Dear Darpan,
We are sorry to hear about your experience. Please do mail us your contact. We would get someone from our team contact you shortly.

Regards,
Nokia India Team
nokiaindiadigitalmarketing@ovi.com

1.
Sun, 02 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Nokia mobiles on January 2, 2011, 9:11 am