Matrix Cellular International Services Pvt. Ltd. - Nice Service
Contact Complainant     5688 Views     Report Spam  
Complaint by: Vishal Chandra on July 22, 2016, 2:39 pm in Telecommunications

I opted for Matrix when i went to the UK recently and they have a wonderful service. I had difficulty in setting my network to T-Mobil and I had emailed them my concern.. Since I had my cousins alternate number which I shared with them, they called me on that number, took me through setting up the network so that my data would work too and they actually just took 5 minutes time to help me set it up.. Post which to check if it was working or not, they called me on their matrix number and confirmed the same! I honestly wasn’t expecting this but I am really glad that I chose matrix sims for my travels.. Truly connected! Thanks team

Complainant's Goal: Telling everyone about my experience
Complaint Location: India

Would you like to Comment on this Complaint?
Security Code
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
1.
Fri, 22 Jul 2016 - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

Hi Vishal,

Thank you for the feedback, we are glad to know our team could address your issue up to your satisfaction. Assuring you the best service always. Kindly share your details at marketing@matrix.in so that we can send you a small token of appreciation.

Regards,
Team Matrix