29.08.2009
Calicut
From
Nabeel P,
Anugraham,
Kollam P.O.,
Koyilandy – 673 007
Mob: ********07 / 90378 3663
E-mail: p.nabeel@gmail.com

To,
Manager / Customer Care Officer
Karbonn Mobile Phone
Southern Area.


Sir
Sub: Complaint Against your Authorised Service Centre
ACCEL FRONTLINE LTD., 1st Floor
Near Githa Automobiles East Nadakkavu, Calicut

Ref: Model No: Karbonn K451
IMEI / Serial No: 3524********448



I have purchased the aforsaid handset from A-Tel Communications, Indo Arcade, Cherooty Road, Calicut 1 on 16.07.2009. The Speaker of my handset in not working since 22.08.2009. I handed over the set to your authorised Service Centre, ACCEL FRONTLINE LTD, Door No 1297 C, 1st Floor Near Githa Automobiles East Nadakkavu Calicut- Pin - 673 006 on 22.08.2009 for servicing.

They told that the speaker in not working and replace the spekaer within 7 days.

After 7 days (29.08.2009) on contacting them they told the speaker in not available at them and it will be received form Chennai within 15 days.

So I request you to get it replaced immediately.

Attached: (1) Warranty Repair Slip (2) Warranty Card


Yours faithfully

Nabeel P. (Sd/-)