Matrix Cellular International Services Pvt. Ltd. - Good Experience with Matrix, Recently!
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Complaint by: ganesh kapodia on December 22, 2016, 6:04 pm in Telecommunications

I have to share the recent experience I had with matrix sim cards. I was using their sim card for London and was happy with their services until the end. There was a moment in between when I actually did land up calling their customer team like a frustrated customer because my data services were stuck and I couldn’t use them for a day. Those guys not only addressed my issue with utmost priority but also ensured that they were polite and helped me with a quick solution. Thumbs up for their customer team!

Complainant's Goal: telling people
Complaint Location: India

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1.
Fri, 23 Dec 2016 - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

Hi Ganesh,

Thank you for the feedback and using our services. We are delighted to know that you had a great experience. We look forward to your continued support and long term relationship in future.

Regards,
Team Matrix