Country Club India Pvt Ltd - Country Vacations fraud company ... Cheated by Sudhher in Phoenix mall in chenna
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Complaint by: Gaurav on July 15, 2014, 8:07 pm in Travel and Vacations

Hi Sudheer & countryvacation,
I am very disappointed and feels cheated whatever you guys have done with us by providing the membership by doing all false promises and took my hard earned money(80,000 rs) by cheating. While i took membership you told me the below thing , unfortunately none of the below is true , as i recently used holiday in Kodaikanal.

You made the below promises :
1) First year of membership,I don't need to pay single penny but while booked i have been charged 1400Rs(2Day) by calling it as Utility charges. I checked on internet and found that cost of your room in kodaikanal is approx 1200 rs per day so by taking 80,000 rs from me you are giving me discount for 500 rs. (Fraud).

2) When i will book the holiday, There will be a arrangement for pickup and sightseeing with free of cost. But this was also chargeable with high value of cost. And actually i spent around 3500 rs from my pocket for pick up and sightseeing in kodaikanal.

3) There will be a 20% discount for breakfast/ lunch/dinner taken at hotel but in hotel they refused by saying that there is no such discount available. So i didn't take in your hotel. I just took breakfast by getting no discount.

4) While i took the membership , i have been told that this vacation membership is valid for 30 years just need to renew after 5 years by paying the document charges but i inquired at your customer care and they denied and told me that fee is around 25000.

5) You told me that if i am not satisfy with the membership, country-vacation site will help me to rent and sell the membership to another person. This is the last thing i need to check whether you can sell me membership and refund my hard earned money by charging some penalty.

I dint receive any facility which has been promised at the time of giving membership.

And Sudheer , recently i met you in phoenix mall and complained about above false promises and you asked me to sent the mail to you and you will help me to sell the membership.
Kindly sell my membership and return my hard earned money as soon as possible. At least fulfill your this promise.

Regards,
Gaurav Bansal
********25
Membership no : CVCH5CLUB5LB177157

Complainant's Goal: To get back my money
Complainant's Target: Country Club India Pvt Ltd
Complaint Location: IndiaTamil NaduChennai
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