Matrix Cellular International Services Pvt. Ltd. - Consistently great service
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Complaint by: Sankalp Gowda on May 26, 2017, 5:25 pm in Telecommunications

Until last month, I was very persistent on using my Indian number for whatever travels I undertook abroad until I was forced by my son to use a matrix sim card. I still wasn’t very sure of how an idea it was. Since he had got it arranged for me from his friend, I decided to give it a shot. Very honestly it wasn’t that bad using that matrix sim. Very smooth voice calls. What I was more concerned was with my emails, which worked absolutely fine throughout California. And honestly, their charges were half of what I have usually paid on my indian number there that too with poor connection. All in all, it wasn’t bad trying matrix Sims. Their services are way better than what I had expected. Glad to have used it.

Complainant's Goal: sharing my experience
Complaint Location: India

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Mon, 29 May 2017 - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

Dear Sankalp,

Thank you for the feedback and using our services. We are delighted to know that you had a great experience. We look forward to your continued support and long term relationship in future.

Team Matrix