My Customer ID is 3002133342
Scince one and half month back i have noticed that i am not getting all the channels as per my package after i found i have some signal problem

I had registered a complaint at airtel customer care (1800 102 8080) and digitaltv@airtel.in regarding signal problem. It has been almost 10 days, the problem is still persisting.
I have not received any call from service engineer and no one visited, instead every time received a message saying "your problem has been solved".
. Again i have called airtel customer care for details, they have closed the issue. The reason is customer not reachable and again they took the details from me to register a complaint again.

Detais as given below

Service request reference no. is 5246191 for "Video Problem", Happy Code - P4HN.
Service request reference no. is 5246191 for "Video Problem" has been resolved. If the issue is unresolved please call ********09

Service request reference no. is 5254673 for "Video Problem", Happy Code - 6NZ2. For any further assistance please contact at ********09.
Service request reference no. is 5254673 for "Video Problem" has been resolved. If the issue is unresolved please call ********09


Dear Customer,request no-5280505 for "Video Problem",Happy Code-XVPB.Share code with the engineer ONCE issue is resolved.For any query pls call ********09
Dear Customer, your Service request reference no. is 5280505 for "Video Problem" has been resolved. If the issue is unresolved please call ********09

Customer,request no-5300509 for "Wrong Resolution(Domino)",Happy Code-Q510.Share code with the engineer ONCE issue is resolved.For any query pls call ********09
Dear Customer, your Service request reference no. is 5300509 for "Wrong Resolution(Domino)" has been resolved. If the issue is unresolved please call ********09


Dear Customer,request no-5320208 for "Wrong Resolution(Domino)",Happy Code-79YL.Share code with the engineer ONCE issue is resolved.For any query pls call ********09
Dear Customer, your Service request reference no. is 5320208 for "Wrong Resolution(Domino)" has been resolved. If the issue is unresolved please call ********09

Dear Customer,request no-5340337 for "Wrong Resolution(Domino)",Happy Code-7PF1.Share code with the engineer ONCE issue is resolved.For any query pls call ********09
Dear Customer, your Service request reference no. is 5340337 for "Wrong Resolution(Domino)" has been resolved. If the issue is unresolved please call ********09

Dear Customer,request no-5353865 for "Wrong Resolution(Domino)",Happy Code-JKHL.Share code with the engineer ONCE issue is resolved.For any query pls call ********09
Dear Customer, your Service request reference no. is 5353865 for "Wrong Resolution(Domino)" has been resolved. If the issue is unresolved please call ********09

freshly they have crated the below request I waiting for the result

Dear Customer,request no-5376959 for "Video Problem",Happy Code-VZSD.Share code with the engineer ONCE issue is resolved.For any query pls call ********09



Its a horrible experience calling airtel call center.
I want to know why the customer has to suffer ? i had submited my full address for my home ,and why they are calling i dont understand

I feel very disgusted and plan to file a written complaint to Consumer forum about the customer harrasements