Naaptol - Wrong Supply of Product
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Complaint by: P.K. Gupta on February 11, 2010, 4:26 pm in Online Shopping

I have ordered \'16GB Spy pen Camera\' with 6 month warranty vide order No. 162920 on 02/02/2010 for Rs 1749 including Shipping charges. While I have received a \'8GB Spy pen Camera\' without any warranty card on 09/02/2010 vide invoice no. 899946. I have complained on Naaptol.com Website on the Same night also, but could not get any response till now. I have kept the newspaper ad for the product also.

Please provide me the correct product with the warranty card at the earliest.

P.K. Gupta
********04-Cell

Complainant's Goal: to get correct item as ordered
Complainant's Target: Naaptol
Complaint Location: India › Haryana › Gurgaon
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Recent Comments
5.
Fri, 19 Mar 2010  Naaptol.com

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on replyfromnaaptol@naaptol.com or Supportfromnaaptol@naaptol.com.


Thank you.
Naaptol Customer Care.

4.
Wed, 24 Feb 2010 - Business Reply from - Naaptol.com (Naaptol)

This is to inform you that your concern has been noted and our team . At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on replyfromnaaptol@naaptol.com or Supportfromnaaptol@naaptol.com.
Thank you.
Naaptol Customer Care.

3.
Thu, 18 Feb 2010 - Business Reply from - Naaptol.com (Naaptol)

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on replyfromnaaptol@naaptol.com or else you can call on customer care No. 0********48.
Thank you
Naaptol Customer Care.

2.
Sat, 13 Feb 2010 - Business Reply from - Naaptol.com (Naaptol)

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on replyfromnaaptol@naaptol.com or else you can call on customer care No. 0********48.


Thank you
Naaptol Customer Care.

1.
Fri, 12 Feb 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Naaptol on February 12, 2010, 12:14 pm