Naaptol - Not Dependable - Forced Marketing - Cheating - Fraud
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Complaint by: RC on August 14, 2009, 3:36 pm in Online Shopping

This site is not dependable... NEVER EVER PAY FIRST… by credit card or SMS.
INSTEAD …
PAY by crossed A/c payee CHEQUE … ONLY on actual delivery of the product.
ONCE YOUR MONEY IS DEDUCTED…
They keep your money deducted from your credit card and don\'t return it, rather and after you have broken your head with them for almost two months (not easy to get to them on phone) and then one fine day instead get you to buy another product for the same amount saying the product being offered is costlier.
Read their Disclaimer Policies… Notwithstanding anything contained herein, Naaptol acts only as booking agent/platform to facilitate / integrate transactions between the buyers and sellers through various platforms. & Not responsible for your product.
Delivery in seven days is a hoax and many of the stores do not exist.
Not many people take pains to comment on their activities therefore these sites flourish... Go ahead and have a taste of your hard earned money being cheated for.
They are the same ANMsoft Technologies Private Limited, headed by Himanshoo Patil as the Vice President in Mumbai.

Complainant's Goal: to educate customers not to repeat mistake i made and suffered
Complainant's Target: Naaptol
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
3.
Thu, 03 Feb 2011  Renuka Chohan

I support this complaint. i also have been sent a wrong product which they refuse to replace and ther is no way of escalating your problem

2.
Sat, 06 Feb 2010 - Business Reply from - Naaptol.com (Naaptol)

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on replyfromnaaptol@naaptol.com or else you can call on customer care No. 0********48.

Thank you
Naaptol Customer Care.

1.
Mon, 17 Aug 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Naaptol on August 17, 2009, 10:48 am