Fraud by Indiatimes Shopping...
I have made the payment by my credit card on 30th of May 2009 to Indiatimes online shopping for Stereo Earphones 3.5mm - Buy One Get One Free. My order number is 111664054 .It is been maintained that product will get delivered within 6 days.
5th of June I called to track the details they replied the product got returned to merchant and told the product will get delivered within 13th of June.
13th I called to track details because its 15 days from the day of booking Miss Sonkshi Bhutia from customer care executive disconnected my call. Again I called to customer care they placed my call on hold nobody replying. After half an hour I called they replied they won’t refund my money and delivering of product within 6 days is not their responsibility. I have to wait for one month after making the payment but as their website claiming within 6 day product delivery. They replied they won’t refund my money back. As I told I want to talk to their senior manager they replied today (13th June) and tomorrow (14th June) you will sure get call from our manager. I didn\'t receive any communication from them.
Regards
Rohit Jaiswal
rohit1manit@gmail.com
An email communication has been sent to Indiatimes Shopping on June 17, 2009, 11:59 am