Indiatimes Shopping - Product not Deleivered to me rather it got cancelled
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Complaint by: on April 17, 2012, 2:09 am in Online Shopping

Hi I placed the order on 04/05/2012 and recieved the confirmation below:

Dear Manish Bhagat,
We thank you for placing an order with www.shopping.indiatimes.com. Your Order details are listed below. You may also track your order at My Account.

Order ID: 3001065663 Shipping Address:
default Manish C1/40 Raju park sain delhi, DELHI 110062 INDIA ********18
Order Date: 06 Apr 2012
Order Total: INR 2855
Payment Mode: Net Banking
Order Item Id Product Name Price
(inclusive of shipping) Quantity Subtotal Expected Delivery Time
00001 Nikon P500 Coolpix - Black INR 2855 1 INR 2855 16 Apr 2012

We will keep you updated on order confirmation and order shipment status via email (mbhagat@metlife.com) and/or SMS ().

We are operational 8 AM to 8 PM and can be contacted at:
Email: customerservice@indiatimes.co.in

Few days after I recieved the call from their office that my order has been cancelled and the reason which they stated was that there was some technical error while quoting the price. I called them back again and had a word with one executive he said that order been cancelled as they have no inventory left with the merchant. These two are contradictory statement and not easy to digest.

With such a reputed organization and brand market value if they will do such cheat ful work what we can expect from small online companies who sell their product online. What I want from your team to escalate this issue and help me in getting my product which I ordered.
My mobile number is ********18

Complainant's Goal: To get the product not cash
Complainant's Target: Indiatimes Shopping
Complaint Location: IndiaDelhiSouth Delhi
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Recent Comments
3.
Tue, 17 Apr 2012   Message By Complainant Manish Bhagat

Such a reputed company should not do this other colleagues who booked order just on my trust they are cursing me now!!!

playing with emotions!!they should get the punishment

2.
Tue, 17 Apr 2012   Message By Complainant Manish Bhagat

This company is playing game!!!! they are making people fool... This company is collecting money and keeping money and and after sometime they inform to the buyer that the product is not in Stock...big cheat

1.
Tue, 17 Apr 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Indiatimes Shopping on April 17, 2012, 2:09 am