Indiatimes Shopping - Faulty product not replaced
Contact Complainant     1720 Views     Report Spam  
Complaint by: akash on July 31, 2009, 12:09 pm in Online Shopping

This is in reference to order 111223251.
I had bought a bluetooth headset from indiatimes on 5th august.
It came with a 1 year warranty.
During the warranty period the device malfunctioned I reported this to inditimes and the asked me to courrier the product to there merchant. I did so, but after 2-3 days the merchant sent the product back saying that it cannot be repaired.
I Again reported this to indiatimes and the said they would refund the amount or replace the product within 6 working days.
Now it has been almost two months and i still havent received a replacement.
Every time i call the customer care they ask me wait another 48 hours.
Please look into the matter.

Complainant's Goal: product replacement or refund
Complainant's Target: Indiatimes Shopping
Complaint Location: IndiaUttarakhandDehradun
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
1.
Fri, 31 Jul 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Indiatimes Shopping on July 31, 2009, 12:09 pm