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Complaint by: rasool on December 22, 2009, 7:50 pm in Mobile and Cell Phones

MOBILE DAMAGED IN JUST TWO MONTHS
We bought a T RAY 60 on october 25th in New delhi...Within two months the audio system of the mobile was damaged...with in another two more days the charger connectivity was also lost..

As we live in Talcher we went to Bhuvaneshwar regarding the repairing services..Annoyingly THE MOBILE STORE services says that NOTHING IS COVERED IN WARRANTY TERMS AND CONDITIONS as the speaker was spoiled and charger connectivity was damaged...It costs 1500 rupees to repair it

We did not give anywhere else for repairing..either it fell down anytime...Then what was our fault...We spent 5000 rupees on it and we now left in despair...

How can we ourselves spoil the speaker system...??? Its totally unfair..They are making business by selling duplicate parts in a new mobile.We were literally cheated.It was horrible pain for us to spent again 1500 for that mobile which we arent responsible.Is there any guarantee that it wud work even after repairing??Can anyone help what should be our further action regarding this??

PLEASE DONT GO FOR RAY MOBILES...BETTER DONT BUY ANY MOBILE IN THE MOBILE STORE....OR ELSE WE BECOME A PREY TO THE FOOLERY

Complainant's Goal: CONSUMER AWARENESS

Complainant's Target: The Mobile Store

Complaint Location: India › BHUVANESHWAR

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Recent Comments

3.

Thu, 24 Dec 2009 sahithi

the ray mobile is a chinese brand brought to india...so the parts are delicate...its better to buy a branded mobile

2.

Thu, 24 Dec 2009 hansini

I support this complaint........

1.

Tue, 22 Dec 2009 Message from iComplaints.in Helpdesk

An email communication has been sent to The Mobile Store on December 22, 2009, 7:50 pm

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