BlackBerry India - BlackBerry Pearl Flip 8230 crashed for the 5th time
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Complaint by: Agnes R on July 15, 2011, 2:19 pm in Mobile and Cell Phones

It is with great regret that I report my disappointment on the performance of my BlackBerry Pearl Flip 8230, that was purchased on the 8th of August 2010. In the past 10months it has crashed 4 times and had to be replaced. The last time it was replaced was in April '11. And after receiving a new handset as replacement, the phone has crashed yet again today(15/7/2011) I am extremely disappointed!
I had requested the BB support for an exchange of the model but I was told that it is not possible and only the same model will be replaced as long as the warranty was on. After which I would have to pay for every such replacement if the instrument gets faulty.
I am almost at the end of the 1yr warranty and do not have the confidence in the functioning of this redundant model.
I hereby urge that a solution be provided by blackberry for such poor instruments as the likes of 'BlackBerry Pearl Flip 8230'
I request that my hand set be replaced with a better model so that I do not have to face such problems in future.

Agnes Rajesh
0********81

Complainant's Goal: I want my phone replaced with a better model!
Complainant's Target: BlackBerry India
Complaint Location: IndiaIndia
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Fri, 15 Jul 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to BlackBerry India on July 15, 2011, 2:19 pm