Redington Service - blackberry bold not given to me from 1 month
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Complaint by: Bhavya on July 5, 2010, 4:13 pm in Mobile and Cell Phones

I had purchased a blackberry bold 9000 (iemi no.********5121922 case id no BB0017262) in april 2010. It developed a problem with its screen which is why I gave it for repair at the Redington Services center in ahmedabad, gujarat on 9th june 2010.
The service center people told me that they would have to send the phone for Bangalore to repair and have given me a standby replacement phone.
It has been almost 1 month and I have absolutely no clue what is happening to the phone. The call center number is not reachable ( it either says engaged or says its executive are busy on other calls). The Redington service center number is also busy or unanswerable.
I am extremely frustrated by this whole episode. Redington/Blackberry has to tell me what is happening with my phone and replace it/fix it at the earliest.

Thanks
Bhavya

Complainant's Goal: i want my money back otherwise get me new handset of blackberry
Complainant's Target: Redington Service
Complaint Location: IndiaGujaratAhmedabad
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Mon, 05 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Redington Service on July 5, 2010, 4:13 pm