clay telecom - What a terrible way to deal with customer queries
Contact Complainant     1361 Views     Report Spam  
Complaint by: Rakhi on July 6, 2015, 2:06 pm in Telecommunications

   What a terrible way to deal with customer queries --- Firstly Clay Sim Cards have terrible services in Indonesia and then the way they dealt with my case was not even professional. They had charged my card twice for 2 different amounts and when i asked them for a logical explanation, they said it was a mistake and now they have refunded the money. While i didnt ask for any refunds, i still didnt get a logical response for their action. And also since they were insisting that they had refunded the money, i checked my accounts and there was no refund transaction. Anyways my experience with Clay wasnt too good, but now am sure, that iwont be using their services at all in the near future.

Complainant's Goal: What a terrible way to deal with customer queries
Complainant's Target: clay telecom
Complaint Location: IndiaDelhi
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments - 0 comments posted!