HONDA MOTORCYCLE SCOOTER INDIA PVT. LTD. HMSI - warranty issue with honda activa 2 wheeler
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Complaint by: vikas kumar on October 30, 2017, 9:52 pm in Cars Parts and Vehicles

Dear sir/madam,

Dear sir,

I am Vikas Kumar. I had purchased a ACTIVA 125 from REGENT HONDA with CHASSIS No. ME4JF495DH8033516. On 26th October 2017. I was going to my office in the morning. Suddenly the REAR RIM got bend AND THE AIR FROM TYRE FLAWN AWAY.


Immediatly i had contacted to honda customer care at 18001033434. There they gave m,e reference no. 1-28733360571.

Next day i had visited to Regent Honda from where i had purchased the scooty. There i met with Mr AJAY. He took the picture of RIM and send to his superior.

Till today i had no information from Regent Honda. Today i again call to customer care then Regent Honda called me and said I HAD REPAIR THE TYRE FROM OUTSIDE SO THE WARRENTY VOIDS.

today I got a call from Honda Gurgaon from 01246606927. The person on otherside told me that i had to first visit to the dealer.

Sir, the all incident took place at 7 Am. i called to dealer but there was no one available at that time. So i had called to Honda customer care.

Sir please revert me that i had to wit for the dealer's timimg or i should go out as per the dealer advice.

I request you to please look into the matter otherwise i will be going for a CASE IN CONSUMER FORUM as i might take a seriour accident or might be lost of life.
Thanks & Regards,
Vikas Kumar

Complainant's Goal: To change my rear wheel within warranty as soon as possible.
Complaint Location: IndiaHaryana

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