ICICI Bank Limited - Totally unjustified and untrusted act of ICICI Bank
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Complaint by: AKG on October 28, 2010, 12:40 pm in Credit Cards

The Consumer Forum of India

Sub : Amount debited from my ICICIbank SB A/c
Ref : ICICI Bank Credit Card No: 4477 XXXX XXXX 2008

Dear Sir,

This is to my utter surprise that Rs. 5,783.79 has been debited from my ICICI SB A/C against Credit Card No : 4477 XXXX XXXX 2008 without my permission.

I would like to bring to your kind attention that I was regularly using the aforesaid Credit Card and subsequently making payment on time. However, on 20th of July 2001 ICICI Credit Card Division have asked me to pay Rs. 75/- against late payment wherein I have raised concern that being a preferred customer how the late fine of Rs. 75/- has been charged to me as due to your collection delay. The same has been raised to customer care with subsequent SR numbers also mails has been sent on the concern. Now after 9 yrs ICICI Bank have debited said amount from my ICICI SB A/c against Rs. 75/-. This is not at all acceptable and this is totally unjustified and untrusted. Hence I have wrote a mail to ICICI Customer Care as well as the MD of ICICI Bank requesting to reverse back the the said amount Rs. 5,783.79 into my ICICI SB A/c immediately or otherwise I will force to take legal action as well as to produce the proof with media stating the ICICI Bank has malaise intention and after 9 yrs have debited the said amount against Rs. 75/-. Hence I would request you to look into the matter immediately and ask the ICICI Bank to debit back Rs. 5,783.79 in my ICICI SB bank A/c.

Being a preferred customer of ICICI Bank and holding this account more then a decade would request you to do the justice and oblige.

With Warm Regards,

Complainant's Goal: to get reversal of amount which has been debited from my ICICI Bank SB Ac
Complainant's Target: ICICI Bank Limited
Complaint Location: IndiaBaroda

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2.
Sat, 30 Oct 2010 - Business Reply from - ICICI Bank Care (ICICI Bank Limited)

Dear Sir,

We regret the problem caused to you.Please send us your contact details at care@icicibank.com and we shall get back to you at the earliest.Kindly refer "829588"in the subject line.

Regards,
ICICI Bank Customer Service Team.

1.
Thu, 28 Oct 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to ICICI Bank Limited on October 28, 2010, 12:40 pm