SBI CARDS PAYMENT SERVICES PVT.LTD - (SECOND CHEATING BY SBI CREDIT CARDS)THIS TIME SBI CREDIT CARDS ARE BENT UPON TO
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Complaint by: ATANU BANERJI on July 23, 2016, 5:23 pm in Credit Cards

SBI CREDIT CARDS HAVE AGAIN ROBBED ME,THIS TIME THEY CHARGED ME RS.19,730.74 ILLEGALLY MY NAME IS ATANU BANERJI.MY DATE OF BIRTH IS 3RD MAY,1947. I RETIRED FROM THE POST OF JOINT SECRETARY TO GOVERNMENT OF INDIA(NATIONAL COMMISSION FOR MINORITIES) ON 31ST MAY,2007.I HAVE A SBI CREDIT CARD NO.4317 5757 0997 7889 WHICH WAS SENT TO ME BY SBI CREDIT CARDS ON THEIR OWN REPLACING MY EARLIER CARD .I REPORTED TO THEM THAT MY EARLIER CARD WA MISUSED BY TWO CRIMINALS WHO MADE TWO FRAUDULENT TRANSACTIONS FOR WHICH SBI CREDIT CARDS EXTRACTED RS. 19,475/- FRO ME UNDER THREAT.
2. I HAVE MOT USED MY NEW CREDIT CARD NO. 4317 5757 0997 7889 EVEN ONCE SINCE IT WAS SENT TO ME THREE MONTHS BACK. THE MONTHLY STATEMENT DATED 8TH APRIL,2016 FOR THIS CARD SHOWED OUTSTANDING OF ONLY RS.739/-MOST SHOCKINGLY ,THE MONTHLY STATEMENT DATED8TH MAY,2016 FOR THIS CARD HAS SHOWED AN ATROCIOUS OUTSTANDING FIGURE OF RS.19,834/- INDICATING THE FOLLOWING TWO TRANSACTIONS:-
(I)DATE OF TRANSACTION –22APRIL,2016…AMOUNT –RS.9.989.00//TRANSACTION MADE TO ‘E BILLING SOLU-E BILL MUMBAI IN (CONVERT THIS TO FLEXIPAY)
(2) DATE OF TRANSACTION –29 APRIL,2016…..AMOUNT-RS.9,741,74//TRANSACTION MADE TO ‘EBSCHARGE .COM,MUMBAI IN(CONVERT THIS TO FLEXIPAY)
3. I SWEAR TO GOD ALMIGHTY THAT I DID NOT MAKE THE ABOVE TRANSACTIONS. I DO NOT KNOW THESE ORGANISATIONS (‘E BILLING SOLU-E BILLMUMBAI IN’ AND‘EBSCHARGE .COM,MUMBAI IN’) ZAAK E PAYMENT .
4. THE FOLLOWING POINTS WILL DEFINITELY ARISE IN THE MIND OF ANYBODY WHO WILL EXAMINE THIS CASE UNBIASED ATTITUDE:-
(I)SINCE I DO NOT KNOW THE PIN NO. OF MY CREDIT CARD NO. 4317 5757 0997 7889( IT WAS NOT GIVEN TO ME BY SBI)HOW COULD I MAKE ABOVE TWO TRANSACTIONS ON 22.04.2016 AND 29.04.2016?
(II)AS THE PIN NO. IS KNOWN ONLY SBI CREDIT CARDS ,THESE TWO TRANSACTIONS USING MY CARD WERE MADE BY THEM ONLY.
(III)ON RECEIPT OF A MESSAGE IN MY MOBILE NO.9810113234 THAT MONTHLY STATEMENT DATED 08.05.2016 FOR THIS CARD SHOWED OUTSTANDING OF RS.19,834/- I MADE A COMPLAINT TO SBI CREDIT CARDS ON 09.05.2016.WHY HAVE THE SBI CREDIT CARDS NOT MAKE ANY QUERY FROM THESE ORGANISATIONS (‘E BILLING SOLU-E BILL MUMBAI IN’ AND‘EBSCHARGE .COM,MUMBAI IN’) TO ASCERTAIN WHO MADE THOSE TRANSACTIONS.
(IV) HOW WITHOUT KNOWING MY CREDIT CARD NUMBER AND THE PIN NUMBER OF THE SAME CREDIT CARD,ANYBODY CAN MAKE SUCH TRANSACTIONS? IF THIS IS POSSIBLE,THEN ANYBODY CAN MISUSE ANOTHER PERSON’S CREDIT CARD .IF THIS IS A RACKET,THIS MUST BE STOPPED BY LAW AND LEGAL ACTION TAKEN AGAINST THE MISCREANTS.
(V) WHAT ARE THESE ORGAINASATIONS AND WHAT WAS THE NATURE OF THESE TRANSACTIONS?
(VI) WHAT IS ‘FLEXIPAY”?
(VI) HOW ONE CAN CONVERT TRANSACTIONS LIKE THIS INTO ‘FLEXIPAY’
5.THE BASIC QUESTION IS HOW CAN SBI FORCE ME TO MAKE THESE TWO PAYMENTS WHEN NONE OF THESE TRANSACTIONS WERE MADE BY ME. I HAVE NOT (REPEAT) HAVE NOT MADE THESE TRANSACTIONS AND THEREFORE I DO NOT KNOW WHY AND TO WHOM THESE PAYMENTS WERE MADE.IF INDIA IS A CIVILIZED COUNTRY HAVING A SET OF LAWS TO CATCH CRIMINALS AND PUNISH THEM,WHY CAN'T THE PERSON WHO MISUSED MY CARD AND MADE PAYMENTS CANNOT BE ARRESTED AND PUT BEHIND BARS?WHY NO ACTION CANNOT BE TAKEN AGAINST THE SBI CREDIT CARD OFFICIALS WHO HAVE HARASSED A 69-YEAR OLD MAN WITHOUT ANY REASON,JUST TO EXTRACT RS. 19,730.74 FROM HIM ILLEGALLY ? PLEASE NOTE THAT THIS OLD MAN HAS ALREADY BEEN ROBBED BY SBI CREDIT CARDS WHO SNATCHED RS.19,475/- FROM ME UNDER THREAT OF LATE FEE AND INTEREST CHARGES.
6.AS MY CREDIT CARD NO.4317 5757 0997 7889 WAS MISUSED,I ASKED SBI CREDIT CARDS TO LOCK MY CARD.I GOT A MESSAGE IN MY MOBILE NO. 9810113234 FROM SBI CREDIT CARS THAT MY CARD HAS BEEN LOCKED .
7. WILL LAW OF THE LAND DESIST TO TAKE ANY ACTION AGAINST SBI CREDIT CARDS FOR ROBBING ME RS.19,475?- AND ATTEMPTING TO ROB ME OF ANOTHER BIG AMOUNT OF RS.19,730.74?
8. I AM A SENIOR CITIZEN.I HAVE CROSSED 69 YEARS THIS MONTH.I AM A RETIRED JOINT SECRETARY TO THE GOVERNMENT OF INDIA.
9.WILL YOU PLEASE LOOK INTO THIS CASE TO ASCERTAIN WHY THE SBI CREDIT CARDS HAD EXTRACTED RS.19,475?- FROM ME LIKE A COMMON THIEF ?WILL THIS CRIMINAL ACTION WILL GO UNPUNISHED?
10. THE CONTACT INFORMATION OF SBI CARDS &PAYMENT SERVICES PVT.LTD IS GIVEN BELOW:-
SBI CARDS &PAYMENT SERVICES PVT.LTD
DLF INFINITY TOWERS,TOWER C
12THFLOOR,BLOCK 2,BUILDING 3
DLF CYBER CITY,GURGAON 122002
TEL NO.0124-4589803/FAX NO:-0124-3987306
11.PLEASE MAIL ME A REPLY URGENTLY.
THANKING YOU,SIR.
YOURS SINCERELY,
ATANU BANERJI
59,JODHPUR PARK (FIRST FLOOR)KOLKATA-700068
23RD JULY,2016(MOB NOS. 9810113234//9910576897)

Complainant's Goal: REFUND OF MY PAYMENTS TO SBI CARDS AND NIL OUTSTANDING CREDIT CARD STATEMENT
Complaint Location: IndiaWest BengalKolkata

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Tue, 26 Jul 2016  Sbi Card

Dear Customer,

We tried to reach you at 1:13 PM but were unable to connect. Request you to share a suitable time to call to address your concern. You can also connect with us on our email id sbicard_cares@sbicard.com.