MANGOFRESH 24X7.IN - ON-LINE FRAUD
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Complaint by: BARBARA NARAYAN on August 24, 2015, 3:25 pm in Business and Finances

The above firm is cheating public in a fradulent and criminal way collecting large sums of money by posting on-line advts for supply of items. On 26.05.2015 in response to their ad I placed an order (ID 2325) for delivery of mangoes to my Mumbai address and paid via net banking option by debit to my account with Corpn. Bank, Orlem Malad West Branch, Mumbai 400064. Subsequently the firm failed to deliver the item and given below is the msg dated 2nd June 2015 from their CEO Mr. Randhir Kumar recd, which is self-explanatory.
" CEO Mangoesfresh (mangoesfresh@24x7fresh.in) Add to contacts 02-06-2015 Keep this message at the top of your inbox Documents
To: pranarayan@hotmail.com
mangoesfresh@24x7fresh.in

Dear ,

Due to an unforeseen incident in my family, I have been away from my office from the last fortnight. During this time there has been an unprecedented amount of inconvenience caused to you with regards to your orders at Mangoesfresh.com.

I write to you to apologies for the inconvenience. Since my return last week, I have been personally involved in sorting out these issues. Some have now received their deliveries and some still have not, and that is particularly because of the unfavorable weather in the Devgarh, Ratnagiri and the coastal areas of Maharashtra. We are unable to offer you the best quality of mangoes for the same reason.

Hence we have decided to refund your payment within 15 days. As you may understand that some of you have paid by credit card and some by other methods, hence the timelines may vary from 3 days to 15 days.

For us , your trust is of paramount importance for the brand and its policies. Considering that in the following Mango season in April 2016 we will send each of you a dozen mangoes from Mangoesfresh.com complimentary.

Attached is a coupon that you should retain and send back along with this email to claim your free gift in the 2016 mango season.

We thank you for your patience and request you to continue your trust and patronage.

Sincerely,

Thanks and Regards,

Randhir kumar

CEO Mangoesfresh.com
24x7fresh.in | B-67, Second Floor, Sec 63
Noida-201303 | Tel- 0120 4230413
www.facebook.com/24x7fresh

Since then in spite of repeated telephone calls/msgs, their CEO is dodging refund of the money giving some excuse or the other and till now the amount remains unpaid.
This is clearly a case of collecting large sums of money from public giving false promises as is evident from various other postings on this site.

The authorities concerned should be asked to deal with this person appropriately to ensure that the unsuspecting public from whom this fraudster has swindled money are refunded of their dues and prevent such nefarious activities in future.

Barbara Narayan, A/2, Jamuna, 1st Floor,
Sunder Lane, Malad West, Mombai 400064

Complainant's Goal: To get refund and stop this criminal from such activities.
Complainant's Target: MANGOFRESH@24X7.IN
Complaint Location: India
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Recent Comments
1.
Mon, 16 May 2016  Rajat Agarwal

I got the same mail with same langauge
Due to an unforeseen incident in my family, I have been away from my office from the last fortnight. During this time there has been an unprecedented amount of inconvenience caused to you with regards to your orders at Mangoesfresh.com.

I write to you to apologies for the inconvenience. Since my return last week, I have been personally involved in sorting out these issues. Some have now received their deliveries and some still have not, and that is particularly because of the unfavorable weather in the Devgarh, Ratnagiri and the coastal areas of Maharashtra. We are unable to offer you the best quality of mangoes for the same reason.

Hence we have decided to refund your payment within 15 days. As you may understand that some of you have paid by credit card and some by other methods, hence the timelines may vary from 3 days to 15 days.

For us , your trust is of paramount importance for the brand and its policies. Considering that in the following Mango season in April 2016 we will send each of you a dozen mangoes from Mangoesfresh.com complimentary.

Attached is a coupon that you should retain and send back along with this email to claim your free gift in the 2016 mango season.

We thank you for your patience and request you to continue your trust and patronage.

Sincerely,

Thanks and Regards,

Randhir kumar

CEO Mangoesfresh.com
24x7fresh.in | B-67, Second Floor, Sec 63
Noida-201303 | Tel- 0120 4230413
www.facebook.com/24x7fresh

It is really a big fraud. now this site & phone number both are not valid.

The authorities concerned should be asked to deal with this person appropriately to prevent such activities in future.