Suzuki Service Centre - NOT SATISFY WITH SERVICE CENTRE WORK
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Complaint by: MUKHTAR T. KUDIA on April 7, 2018, 8:27 pm in Cars Parts and Vehicles

I HAD GIVEN MY SUZUKI ACCESS REG. NO. MH01CK4874 FOR PAID SERVICE AFTER 3 TO 4 DAYS SELF START AND KICK WAS NOT WORKING AND ALSO SPEEDOMETER NOT WORKING I HAD TAKEN MY SCOOTER BACK TO SERVICE CENTER THEY TOLD ME THAT STARTING MOTOR IS NOT WORKING SO NEED TO CHANGE STARTING MOTOR AND ALSO CABLE OF SPEEDOMETER I SAID OK THEY TOLD ME TO COME AFTER 2 DAY SO AFTER 2 DAY AS PER APPOINTMENT I DROP MY SCOOTER OVER THERE THEY TOOK 3 DAYS FOR THAT WORK AFTER THREE DAYS ON 7 MARCH 2018 THEY GIVEN ME A BILL OF 2415/- WHICH I PAID AND NOW SELF AND SPEEDOMETER WAS WORKING BUT AGAIN AFTER TWO DAYS SPEEDOMETER STOP WORKING AND ALSO LIGHT OF SPEEDOMETER NOW PETROL INDICATOR IS ALSO NOT SHOWING THEN AGAIN I TOOK MY SCOOTER TO SERVICE CENTER THEY TOLD SPEEDOMETER NEED TO CHECK SO THEY REPLACE SPEEDOMETER WITH TEMPORARY ONE AND TOLD ME TWO CALL NEXT DAY NOW TEMPORARY ONE WAS ALSO NOT WORKING AT THE TIME OF FITTING WAS OK BUT AFTER SOME TIME STOP WORKING THEN I CALL THEM THEY TOLD ME NEED MORE TIME TO CHECK. SO AFTER TWO DAYS THEY TOLD ME NEED CHANGE NEW SPEEDOMETER OLD ONE WAS DEAD AND NEW ONE WILL COST 2700/- I TOLD THEM ITS OK BUT WHAT ABOUT GUARANTY THEY TOLD ME FOR THAT THEY NEED TO TAKE PERMISSION FROM COMPANY ON 30TH MARCH THEY TOLD ME TO CALL ON 6 APRIL 2018 AFTER A WEEK BUT TODAY AS I GO THERE ON 7 APR 2018 THEY TOLD ME THAT THEY NEED MORE TIME SO CALL ON 12 APR 2018 AND ALSO FOR LAST TWO DAY HEAD LIGHT WAS ALSO NOT WORKING WHICH THEY TOLD ME THAT BULB FAULT SO THEY CHANGE THE BULB WITHOUT CHARGING ME I M REALLY SO MUCH TIRED OF THIS THING I PURCHASE THIS BIKE ON 23 JULY 2016 AND I NEVER GIVEN MY SCOOTER TO ANY OTHER SERVICE CENTER ACCEPT THIS ONE AND ALSO THEY CHANGE STARTING MOTOR ON 7 MARCH 2018 ITS TODAY COMPLETE ONE MONTH BUT I HAVE NOT GOT SATISFY REPLY OR SATISFY WORK TILL DATE.

Complainant's Goal: I WANT MY SCOOTER IN CONDITION AS ANY BODY ASPECT FORM COMPANY SERVICE CENTER
Complainant's Target: Suzuki Service Centre
Complaint Location: IndiaMaharashtraMumbai

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