RAMKAY TVS SERVICE CENTRE - Not satisfied with the Customer service and Bike service
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Complaint by: Hi Hema on February 15, 2011, 9:22 pm in Cars Parts and Vehicles

Sir/Madam,
My vehicle no.TN 07 BJ 6060, TVS Flame. In my first service when i given to them they Broken the Tool box. Till six months over... not yet replaced that. Finally i complaint to TVS Head office, Hosur through mail.
They called me last Friday(11-02-2011) from Velachery and told to bring your vehicle and we will replaced that tool box. Today morning I went to Velachery Ramkay service centre with my Bike.

Works Manager Janki Raman, recieved me and my bike. Get the complaint from me and told "come evening we'l replaced and given back to you". But when i went to there evening, he met me and told "There is no Tool box stock".
What a super...bbbb response.?????

Some more unncessary words he spoke - "You go and complaint anywhere or Consumer court. we are having the source to facing the Court complaints and everything. you do anything against us". This is the good response for all the TVS Customer's or in this Velachery branch only.

Now i get back my bike with the same condition(Tool box broken, Fork noise, Engine Noise and Gear Hard) how i given to the Show room.

What can i do for that next?

Any one can help me with this....

Thanks and Regads,
Hemachandran.

Complainant's Goal: TVS Poor Customer Care and Worst Response
Complainant's Target: RAMKAY TVS SERVICE CENTRE
Complaint Location: IndiaTamil NaduChennai
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