MAhindra 2 wheelers - Mahindra Duro 2 wheele - VERY POOR SERVICE
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Complaint by: ankit_agrwl on November 30, 2010, 11:33 am in Cars Parts and Vehicles

VERY POOR SERVICE
Mahindra Two Wheeler service is Pathetic. THEY JUST KNOW HOW TO SELL ON FALSE PROMISES WITH NO SERVICE AT ALL. BEWARE OF MAHINDRA, DO NOT BUY THEM

I have a mahindra duro since jan last year. Each and every time I go to service my vehicle, the same problem of faulty fuel meter, left mirror etc. exists. They tell they rectified it but it is just to misguide me. My scooter is not working as there is some problem with the battery which again they corrected once after some resistence,

I have complained to customer care four times. Reference number is - K1010004. I have spoken to Vikas Patil there @ 02025283775 and Nagpur service manager Ravi Joshi almost thrice, but no action.

NOW, I WANT TO RETURN MY VEHICLE. WE ARE NOT USING IT FROM PAST ONE MONTH AS IT IS NOT WORKING AND WANT THE REFUND. PLEASE TAKE THIS UP ON URGENT BASIS.

Please contact me from the numbers given in the complaint

Complainant's Goal: TO REFUND AND RETURN MY VEHICLE - Money back
Complainant's Target: MAhindra 2 wheelers
Complaint Location: IndiaMaharashtraNagpur

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Recent Comments
4.
Tue, 14 Jun 2011  shailesh. bambharolia

Dear Sir,

I have purchased Duro (2 wheeler) from M/s. Ketu auto Center, Bhuj, Dt. 26.04.11
Chassis no. MCDND1B1VB1A79238
Engine No. PFE BA 404860

From the Dt. of purchase I am facing some problem like engine suddenly stopped in running condition.
I have already conveyed my problem twice to the delar, but there was no friutful result.
I would like to request you to reslove the problem immediately.

3.
Wed, 01 Jun 2011  yogesh dongre

Mahindra Duro is a crap vehicle. I bought it in Dec 2010 in less than a 4 months it started giving trouble. It just stops mid way . I have to push it to home 3 times...its pathetic...mahindra engineer came twice but no improvement......Mahindra are Big cheaters..why do they make these low quality vehicles...china made

2.
Thu, 17 Mar 2011  prasenjeet

I am a post graduate engineer. I have purchased Mahindra duro from sajai motors, satara, Maharashtra. It is worst bike ever i have seen. I’m having more two mopeds Suzuki access and TVS scooty. Those are giving very good response. Moreover, the dealer is having very poor and low class language with customers with low quality service. I am requesting to Mahindra to improve their dealer quality before improving their vehicle quality.

1.
Sat, 04 Dec 2010  HASMUKH GULECHA

I support this complaint.