JUSTDIAL - JUSTDIAL no more a trusted brand
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Complaint by: Jennifer on October 19, 2017, 5:28 pm in Telemarketing

I have taken yearly contract with justdial for the whole year and they had told me that your monthy package charge is six thousand and service tax will be seperate since you are taking the yearly service because of festive offer we will give it to you for 60k all inclusive
I am a recruitment consultant and had taken the service to get business from employers , though i have not selected the category for candiadtes , JUSTDIAL keeps forwarding me around 60% to 70% of inquires of candidates and they clearly mention that they are looking for jobs.

I am trying to communicate with JUSTDIAL since I have taken the package and have even mailed the details to mumbai @justdial.com , whenever I call they keep telling me it will be sorted out and someone will call you ., but till now no one has called to resolve the issue

The Marketing guy (Jitendra) and the telecaller(Krishna) from this company had assured me that you will be getting minimum 6 to 7 inquiried per day and if you are getting candidates inquiry then please let us know I am calling this marketing guy so many times and even sent him an email with the details of the call , but now he is not picking the call they just keep saying that we have raise the ticket you will get a call and things will get sorted out but invain JUSTDIAL Is having such bad service now I am amazed ... as no one in the call center is paying heed to my problem they just take fat amount from the customer and then no promised services are given.

Its been around 20 days now and no one has yet communicated with me since I started my subscription

Complainant's Goal: To show that JUSTDIAL is no more a good brand to rely on
Complainant's Target: JUSTDIAL
Complaint Location: IndiaMaharashtraMumbai

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