GOOD MORNING SIR, I M RAHUL KUMAR PRAWAL PERSUAING B.TECH FROM GHAZIABAD, BELONG TO SHAMLI FROM DISTT MUZAFFAR NAGAR (UTTAR PRADESH).

I USE TO GO FROM SHAMLI TO DELHI FOR MY STUDY PURPOSE.SO AT THE RAILWAY STATION OF SHAMLI ,PEOPLE ARE FACING A GREAT PROBLEM. THE TICKET DISTRIBUTERS ALWAYE KEEP THE TICKET COUNTER CLOSED DURING 9:30 AM TO 11:OO AM BECAUSE THERE IS NO TRAIN FROM SHAMLI TO DELHI OR ANYWHERE AFTER 9:30 TILL 12:00.

I THINK THAT THERE IS RULE THAT TICKET WINDOW MUST BE OPEN FOR 24 HOURS.BUT THE RAILWAY DEPARTMENT OF SHAMLI IS WORKING THERE ACCORDING TO THEIR WISH.MANY PASSENGERS COME BEFORE 2 OR 3 HOURS FROM ARRIVAL TIME OF TRAIN SO THAT THEY CAN GET THE TICKET COMFORTABLY BUT DUE TO CLOSED WINDOWS OF TICKET COUNTER THEY PEOPLE ARE NOT GETTING THE TICKETS.WHEN THEY OPEN THE WINDOW THEN THERE IS A HUGE CROWD OF PEOPLE TO GET THE TICKETS. SO, MANY PASSENGERS ARE FORCED TO TRAVEL WITHOUT TICKETS BECAUSE THE ARE NOT ABLE TO GET TICKETS DURING THAT HUGE CROWD.

WHEN I WENT TO THE STATION MASTER TO LODGE THE COMPLAINT AGAINST THIS SYSTEM IN THE COMPLAINT REGISTER.HE ALWAYS DENIED TO GIVE THE COMPLAINT REGISTER.HE USES THE VULGAR LANGUAGE TO THE PASSENGERS AND THE TICKET DISTRIBUTER ALWAYS DO THE SAME THING.MANY TIMES I HAVE FOUND THAT THE TICKET DISTRIBUTERS LOCK THE TICKET ROOM FROM BEHIND ALSO DURING THIS PERIOD,MEANS THERE IS NO ONE INSIDE THE TICKET ROOM DURING THIS PERIOD & ROOM IS LOCKED.


LAST TIME WHEN I SAID TO GIVE THE TICKET TO MR. DULICHAND "THE TICKET DISTRIBUTER" THEN HE MISBEHAVED WITH ME & SAID WE WILL NOT GIVE YOU TICKET BEFORE 11:00 AM & WHEREEVER YOU WANT TO REGISTER COMPLAINT YOU CAN........................................
SO SIR I KINDLY REQUEST YOU TO CHANGE THIS RAILWAY SYSTEM & TO REMOVE THIS TICKET DISTRIBUTION SYSTEM.WE WANT THAT TICKET COUNTER MUST BE OPEN FOR 24 HOURS.I WILL BE HIGHLY OBLIGED TO YOU.

I AM ATTACHING SOME PICTURES OF CLOSED TICKET COUNTER DURING THIS TIME.SO THAT YOU CAN CONFIRM THE SITUATION.

DATE:- 19/10/10 THANK YOU
RAHUL KUMAR PRAWAL
ARYAPURI,SHAMLI
MUZAFFARNAGAR
UTTAR PRADESH
CONTACT NO:-0********92