HI I AM AN PASSENGER TRAVELING ON 14TH AUG IN JAIPUR MUMBAI ARAVLI EXPRESS WE WHERE SEATED IN B1 WE HAD 8 SEAT AND I AM VERY MUCH DISAPPOINTED WITH UR ARAVLI PANTRY CAR BECAUSE AT AROUND 10:30PM I HAD GONE TO TAKE MILK FOR MY GREAT GRAND MOTHER AND GOING IN PANTRY CAR WAS MY WORST EXPERIENCES BECAUSE WHEN I WENT THERE THE 3 TO 4 PEOPLE WHERE SMOKING GANJA WHEN I ASKED THEM TO GIVE MILK THEN THEY WHERE TALKING VERY RUDELY,USING FOUL LANGUAGE,ETC THEY WHERE SMOKING IN FRONT MY FACE WHEN I ASKED FOR THE COMPLAIN BOOK THAT WAS NOT GIVEN TO ME THE MANAGER WAS SAYING THAT IT IS NOT ALLOWED TO GIVE THE COMPLAIN BOOK TO ANY ONE,THEN HE SAID THAT AFTER GIVING IT HE WOULD BE REMOVED FROM HIS WORK,ETC I HAD TO REALLY BEG FOR THE COMPLAIN BOOK,THEN ALSO IT WAS NOT GIVEN TO ME,WHEN I CALLED AN TC THEN HE WAS ALSO TAKING THE SIDE OF THE PANTRY CAR PEOPLE AND USING BAD LANGUAGE,ONE OF THE PANTRY CAR PERSON SAID THAT I HAVEN'T CAME TO BY MILK I HAD CAME TO BUY GANJA......................... I PROMISE U THAT I AND MY KNOWING PEOPLE WONT TRAVEL IN THE ARAVLLI BECAUSE INSTEAD OF ME ANY WOMEN WOULD GO THEY WOULD HAVE DONE ANY THING I CANT EXPLAIN YOU THAT HOW MUCH ANGRY I AM.................