I am writing to bring to your notice that i am searching for a flat since many days and have come across this website and thought of getting solution by direct contacting with the owners of the flat but things were not that smooth.
I had spoken to some customer representative and he suggested me to enroll for relax plan where they charge Rs. 1999 and give 50 owner details as per my specification given to my assigned Relationship manager.
I enrolled for relax plan and expected service from the site but the RM which was assigned to me was not at all polite and after a week also she was not able to give me any details of the owner as per my specification. after my follow up they have sent few details which was irrelevant and was asked to meet them.
Then i spoke to RM boss and asked to change my RM since she was not serving my need.
After changing the RM still they have not furnished me with any service and RM was not at all supportive he said we not have flat available for you.
I raised a complaint and asked his senior to refund my money since i am not getting any service from your end so his senior told we cant refund you money you need to take our service so i told him where is the service as per my specification he said we will tell our RM to serve you better. but still they keep sending vague information about owner which is not at all as per my specification.
After repetitive request for refund he said we wont be able to refund your money you need to take our service and i have stared getting sms of 2 bhk flat with irrelevant info which i never asked for, i request you to take action against this fraud website who claims of giving solution of getting flat without any broker which is fake.
I request you to take some action against this website on an immediate effect.