Club Holiday Network Pvt. Ltd. - Fraud commitment through telemarketing
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Complaint by: abhay bajpai on August 28, 2015, 4:51 pm in Telemarketing

In the month of June i got many calls from Ashutosh Mittal from Club Holiday from numbers (9266622138 & 9278800601), for booking a package and it was committed that if a package is booked through Club Holiday then in lieu of booking any International Package Rs. 20,999 (4N/5D) Club Holiday will provide one Dell Laptop and one trolley bag along with 4N/5D in any 3-5 star hotel, after so many discussions i paid the whole amount in two different transactions through net banking the payment reference is as below-

15-Jun INB/149653875/E-BILLING SOLUTIONS PVT/ 10499
19-Jun INB/150110320/E-BILLING SOLUTIONS PVT/ 10499
after one week time from the payment i got another call from Club Holiday that our gift is ready and for delivery and other charges i have to pay INR 10000/- , i also paid the same amount as per below transaction detail-
2-Jul INB/NEFT/AXIR151837695541/CLUB HOLIDAY/ 10000
So total amount i paid to club Holiday was 30998, and after receiving this whole amount they have stopped to pick my calls even after sometime these two mobile numbers mentioned above were out of order, when i contacted on landline number they always tell that it will be dispatched in one day in two days and after 10 days time they started saying that the gift item is not available so they will refund my money in 30 days time for the same i had provided my Bank details but still there is no updates on this even they are not picking my calls.

Complainant's Goal: refund of the whole money of INR.30998/- invested in purchasing package
Complainant's Target: Club Holiday Network Pvt. Ltd.
Complaint Location: IndiaUttarakhandUdham Singh Nagar

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Recent Comments
2.
Sat, 21 Nov 2015  CHIRAG MEHTA

Dear Sir,

My name is chirag Mehta i am from Surat (Gujarat) I m paid money 21000/- from club holiday (New Delhi) after he cheated i called him and told pls. cancel my booking and refund my money on my account this is month of july and till date company is not refund the money.


every time new story given the company i send the all detail also i have the telephonic communication recording kindly help to refund my money and kindly given the strict action against this type of company.

kindly help to closed this issue asap.

pls. find attached mail communication.


Regards,
Chirag Mehta
9924140578

1.
Thu, 17 Sep 2015  CHIRAG DEVANI

FRAUD COMPANY : http://www.clubholiday.in/

->On Date 29.05.2015 I had discussed with tour package with Mr. Varun (M-9266622138) and finalized tour India Tour package along with free gift Sony tablet of Rs.10,449/ -

->After Filling the form he gave me instruction for Epayment through web and I proceed accordingly. After making payment following page was coming (Refer below Screen Shots) . So I Sent him screenshot then he told me its error and you try again & again so I tried 4 times and total payment (10499 X 4 =41996 INR done) ( refer below screen shot)

->So Excess 3 payments were made my me under pretext Error as it was communicated to me . So when I asked for refund I was told that I will be getting that refund within 7 maximum days.

->But when I called next day their finance person Mr. Ashutosh (0120-6525777 )was asking additional 20,000 /- INR for refund which is not very surprising ??? and was also not told to me

->Instead of refunding my excess amount he is asking additional money form me? What kind of system it is?

->Then I felt that this is cheat company so i told them to cancell my booking any refund my Total INR 41,996 /- to that they have confirmed that they will refund it within 30 Days as mentioned in thier website.

->Today even after 100 days inspite of lot of chasing through mail & phone they are not responding and now they are avoiding phone calls also

->Requesting you to help me to get refund from this cheat company http://www.clubholiday.in/
My contact details is as below
Mobile:9998987128
Email:chirag.devani@gmail.com & devani.chirag@gmail.com