Dear Sir,

I registered the complaint of my new LCD tv installation on 18 April 2009 on your customer care number. Then your regional service centre in Rajouri Garden (Delhi) sent the engineer (Mr. Kishan Soni, ********49) for the same. I had some problems with my DVD player as well which i showed to this engineer. He told me that he will repair it & retun it back the next day along with Rs. 4500 for the new home theatre of LG.

Since then this engineer has not come back & is not picking up my calls. I tried to contact this Rajouri Garden service centre (********11) as well but these guys are saying that they can not do anything as the same engineer has already left the job.

Sir, please do something as i have neither got my money back nor my DVD player. I just can not understand how can a reputed firm like LG recruit such fradulent people who can do any kind of frauds on the behalf of LG. would request you to please sort this matter ASAP otherwise i have a file a complaint for fraud as when this engineer came he came on behalf of LG India. If that continues then in future your engineers will someday commit crime and will left the job then who will be responsible.

Thanks
Sachin
********56