Faulty device delivered-www.snapdeal.com- iComplaints.in

www.snapdeal.com - Faulty device delivered

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Complaint by: on August 22, 2013, 1:56 pm in Online Shopping

Dear team,
I have ordered a optical mouse from snapdeal. I have already paid through online banking. but when the product is delivered it is not working and broken inside.
I have complaints many time but no action taken. They said that they will refund my money but they did not.
Details are given below:-
Order no:-11********
Complaint number:-2878752
Item:- Zebronics Serial Mouse
Email id:- aryankumar2104@gmail.com
Mob:-********07,********52,********55

Complainant's Goal: Refund my money

Complainant's Target: www.snapdeal.com

Complaint Location: India › Bihar

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1.

Fri, 23 Aug 2013 - Business Reply from - snapdeal (www.snapdeal.com)

Dear Arya Kumar,

Sorry for the inconvenience. This is to inform you that your concern listed 22 Aug 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

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