Student - Dell- Be aware while purchasing DELL LAPPY, POOR response to customer
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Complaint by: Shripad C. on September 13, 2010, 11:34 am in Computers and Accessories

I've purchased Dell Inspiron 1464 laptop on 13-JUNE-2010. It works properly 8 days only. After that it does not working still now.
For that i've submit complaint to dell and they have given commitment to replace my laptop and it will take 1 month. But now I am writing this complaint after 3 months. Every time when I call customer care I have to wait for 1 hour for their executive and then they give me new date by extending the previous given date.
Even they don't affraid of consumer forum or police complaint. Many time I have sent mail to dell executive that i'll complaint in consumer forum but they never reply for such mail.
If any one able to help me then call me on ********78.
And I suggest you to never buy dell.

Complainant's Goal: I want my laptop as early as possible.
Complainant's Target: Student
Complaint Location: IndiaMaharashtraPune
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