indian railway - Complaint against TTC
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Complaint by: Santanu on November 10, 2010, 10:43 pm in Travel and Vacations

This is a complaint regarding not confirming my ticket during my travel on 8-9th Novemver, 2010. I bought an electronic ticket from IRCTC (Transction ID 0248260783, PNR No. 6346390865) on 4th September 2010 in Gitanjali Express, train no. 2860 to travel on 8th of November 2010 from Raigarh (RIG) to Mumbai CST (CSTM). I was travelling with my family total with three members. When I booked the ticket my booking status was RLWL 2, 3 and 4. Two days before journey it became confirmed, confirmed and WL1. The status was same even after the chart was prepared with coach number A2, berth 22 and 23. Now the third passenger on my ticket should have got the first priority for any cancellation during journey or no show. I started requesting the TTC who was in our coach from Raigarh (up to Nagpur). I could see few vacant births including birth number 8 in our coach. The TTC kept telling I have to give preference to RAC passengers, I do not understand how the RAC can come between our first two confirmed passengers and the third passenger with wait list 1. The gentleman was issuing berths to people all the way to Nagpur. Even after Nagpur no subsequent TTCs did anything for us. It was a horrible sleepless journey for the family with so much mental and physical agony.

I want an explanation and punishment of the concerned TTC. I also want not only full refund for the waitlisted passenger in my ticket but also compensation for the trauma the family had to go through.
Thanks very much
Dr. Santanu Dasgupta

Complainant's Goal: I want an investigation
Complainant's Target: indian railway
Complaint Location: IndiaMaharashtraMumbai

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Recent Comments
11 months ago  Manish

Dear sir,
I inform you that i was travel in train no. 15708 from ambala to siwan on 12/1/18. TTC came towards me and he talking very rudly and use Alots of abuse. He is very uneducated type people. I want to investigate the ttc and give him punishment that never ever behave with any. Me nd family travel on this date.
Thank you

Sun, 24 Sep 2017  Prashant Kumar

Sir I was seating on the seat at gaya Bihar junction on 24th September 2017 at between 1am-2am in train Hatia patna express. Two TT has came to me and they ask for ticket .I saw him my ticket but that ticket was the general and I was seating on that seat where TT are supposed to seat. Thing is that they come to and ask for fine when I refuses in doing so they start forcing me one of ur TT start abusing me . they are asking for the commissions they all are corrupted people please take some legal thing I forgot to say that is when I ask written slip they start regrating and catch my caller by saying all abusing word .All bihar's govt
Employees are corrupted and useless they even don't know how to talk with people .
Let see how seriously u take my complaint regarding those TT .

Wed, 10 Nov 2010  Message from Helpdesk

An email communication has been sent to indian railway on November 10, 2010, 10:43 pm