CRTM copy of your i10 car.:- Case of Cheating: Hyundai Motors India Limited - Dealer: Bhuvan Hyundai - Location: Jalna, MH, IN

Hello Team Hyundai,

The Brand Slogan of Hyundai is: Through NEW THINKING we will discover NEW POSSIBILITIES and I completely agree, now the new thinking is to cheat the customers by selling them older version & preowned cars, claiming them to be brand new and harassing the customer by not providing any documents (including most important documents like, Registration Certificate, Insurance Policy etc.) even after 3 months of purchase.

My name is Ajay Wagh, who recently took a WRONG decision and went ahead with purchase of Hyundai i10, the details are shared below,

Date of Purchase: 21st March, 2015
Model: 2014 (We were told that it will be 2015 model but 2014 model was delivered)
Make & Model: Hyundai i10 Magna 1.1
Dealer: Bhuvan Hyundai, Jalna
Location: Jalna City, Jalna, Maharashtra, India
Money Paid: Rs. 5,09,398.00 (Full amount including all charges, as agreed between dealer and myself)
Chassis # MALAM51BLEM578552*F

After going through so much of harassment and mental torture from your representatives for almost 3 months, I decided to lodge a legal complaint and have sent notice to the Dealer showroom, Dealers Aurangabad office, Hyundai’s Mumbai office and Corporate Office in Tamil Nadu. The scanned copy is attached for your ready reference. The sales representatives had made many commitments on providing number of accessories against the discount requested during negotiation, none of it is been fulfilled. It is very difficult to understand, for a brand like Hyundai, how can the sales & delivery process be sub-standard? Moreover, how can the customer be cheated? After registering my car’s chassis number with Hyundai Website, I came to know that the same car was sold on 29-07-2014 and it was also confirmed by one of the sales representative during the conversation, when I was chasing for all the documents of the car.

I am looking for resolution for my problem as I am not able to drive my car without basic documentation in place. I have simply wasted my money by purchasing Hyundai manufactured vehicle. As the legal proceedings are taking place, I wanted all the relevant stake-holders to know the pain of customer and hence this email. Thank you for reading through, not sure if I will get any justice or even a reply to this email. I am not going to lose my battle here, I am spreading the word in social media as well as raising concern through consumer court as well.

I will fight for justice.

Best Regards,
Ajay Wagh
Contact No. +91-********81