Vodafone Maharashtra Goa - Bill paid but number is still inactive
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Complaint by: Anmol Shinde on June 12, 2017, 3:20 pm in Mobile Service Providers

Hi,
This is Anmol Shinde, using Vodafone service since last year.
I took Vodafone Mi-Fi device dongle and vodafone sim cards on 18th Jan 2017 from Samarth Communications, Vishrantwadi Pune(Contact person - Dilip Bhole 07755996677).
Executive from same office(Kaustubh) has shared me some plans. So I took plan of 3499 which was prepaid plan, which includes Mi-Fi dongle and 30 GB for next 3 months.(8698010781)
I paid 3499 to executive and asked for receipt but he said, once your card gets activated by Vodafone, receipt will be provided on mail(still I didn't get any receipt).
After 10 days, address verification happened on given address and they didn't find it correct as per company norms. So vodafone rejects the request for that number and it gets deactivated.
I called to Dilip and he told me, we will give you another card and use that as we can't accept device from you because it is used. Card is on Santosh Patil name. He is executive from same office.(8806027727)
From february, Vodafone started calling me for the payment of my number(8698010781). But I have already done that payment on 18th Jan. You can check it in your system.
Still vodafone calling for same issue and Dilip failed to resolve it and just because of Vodafone mistake or Dilip mistake, my Personal mobile number(9987895505) got deactivated and not able to use this sim since friday and facing so many losses because this is number given to many people.
I have told to vodafone credit teams that I have already paid 3499 but they didn't listen to me and dilip too.
I am in big trouble due to all this because my personal number got deactivated and facing big losses.
Hoping this issue will resolve by today or tomorrow.

Thanks,
Anmol Shinde
Alternate number - 9022295495

Complainant's Goal: Mobile should get activated
Complainant's Target: Vodafone Maharashtra & Goa
Complaint Location: IndiaMaharashtraPune

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