Dear Sir/Maam,

I am using credit card of Axis Bank from last 5 years. From Last Nine months, I am facing a problem using credit card of axis bank. I have paid the minimum monthly installment using cheque payment. The balance was deducted from my saving account before the due date. But bank officials used the same money for there personal use I believe, because that was not deposited into my credit card account. For that they imposed penality on my account for non payment. I go to bank, they resolved the issue, deposited that amount into my account. But they are impossing penalty regularly for late payment and for overlimit. There is nothing like that I am paying my monthly installments late. I pay my monthly Installment two days before the last payment date.

I make complaint several times. But not getting a favorable response. For your kind reference I request you that Please check the account statements of last 9 months.

Please ressolve the issue. Otherwise I am forced to file a complaint into consumer court. Or otherwise refund the charges as soon as possible


Credit Card No. 4********3687531
Contact No. ********21