Guesthouser.Com - Awaiting Refund from Guesthouser.Com since 3 months
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Complaint by: Manvar on October 9, 2017, 7:11 pm in Vacation and Hotels

We had booked a villa from Guesthouser.com for an outing. The booking was confirmed and we were asked to pay 100% amount which we did as per their instructions however two days prior to the booking date we got a call from their executive stating there is some electricity problem due to which they are cancelling our bookings. Since they couldn't arrange an alternate villa they promised us 100% refund. Its been 3 months and we are still awaiting the refund. We have been continuously chasing their customer support but in vain, there is no response in spite of rigorous follow-ups. Never seen such an unprofessional company. They are least bothered about customer grievances. Please help in getting the refund asap.

Complainant's Goal: Refund amount from Guesthouser.com
Complainant's Target: Guesthouser.Com
Complaint Location: IndiaMaharashtraMumbai

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