Readymade garments - Assurance failure
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Complaint by: saroj sahu on January 21, 2013, 5:51 pm in Retail Stores

Hi,
This complain is in reference to the weekend Sale i.e from 14th Jan to 20th

Jan 2013.
on Friday 18th Jan, I picked up 2 shirts of Schuffle company with a 50%

discount flat displayed on the rack & same was confirmed from the sales

person also. When I presented those for billing at the billing desk it is

informed that the product has 20% discount & on enquiry with the

salesperson/Manager Mr.Amlan. he assured that there is some mistake on the

computer/accounting... record & he will make the necessary arrangement to

deliver the products at home with cash payment on the next morning.
But when enquired on next day morning, he assured that things are sorted

out & my selected products are kept safely for delivery but due to

unavailability of person to make home delivery due to rush hour for season

sale,he will deliver that on very next day.But unfortunately that did not

happen also. & on repeated enquiry on Sunday, in the late evening at

7:30pm, last day of sale, Mr.AmLan, informed that there is no stock of one

of the product that I have choosed, so there by cancellation of the

order...
My question is when I have personally handed over the choosed products to

Mr. Amlan & he assured of delivering the products at my home & after

repeated assurance from him that products are safe with him for delivery,

then at the closing hours, how he is saying that there is no stock.
Please look into this issue & hope to be resolved at the earliest.

Salesperson/Manager Name:- Mr.Amlan
Mob no.-********08


Thanks & Regards
Saroj Sahu

Complainant's Goal: to get the products that I have selected
Complainant's Target: Readymade garments
Complaint Location: IndiaOrissaKhordha
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