Its long time since sun direct has announced the change of satellite wherein the DIGICOMP of 5 million customers has to be upgraded. Sun direct says, that will be done FREE OF COST.If its free/not, nobody is there to do the same. For past 1.5 months i have been trying to get this job done.
For that I,
1) Called Customer Care - NO RESPONSE
2) Called LOCAL DEALER - NO RESPONSE
3) Phoned Ernakulam Nodal Officer - NO RESPONSE
4) Mailed Ernakulam Nodal Officer - NO RESPONSE
5) Phoned Kerala HOD for Sun Direct - SAID WILL LOOK INTO THE MATTER, AFTER THAT NO RESPONSE
Rite now, am getting 0 channels but am paying for the same. Tell me what to do????
I having the tamil pack, I am able to view only 4 channels, I have given complain to the Customer care several times but there is no response.
I support this complaint.
I support this complaint. I am also facing the same problem. These are just robbing the money of the people. The delears are not turning up as it is free service. They indirectly told they will come if I pay them.. But I am not going to pay these bastards a single penny..
Who is the MD of this sundirect??
MANY REQUESTS NO ONE READY TO REINSTALL MY DISH AT MY NEW ADDRESS. I HAVE ALREADY CONTACT TO YOUR CUSTOMER CARE & NODAL OFFICER OF DELHI NCR.