SUBJECT: PAYMENT REFUND
DATE 20-7-2009

MRS SATHYA SRINIVASAN
NODEL OFFICER
HSBC BANK
NO.96 DR. RADHA KRISHNAN SALAI
MYLAPORE,
CHENNAI 600004

SUBJECT: PAYMENT REFOUND

REFERENCE: CARD NO 44********226964 & REF. NO 220********3 DATED 22-6-2009 FROM CALL CETER DELHI.


DEAR SIR

1) IN ABOVE REFERENCE , I MADE MORE PAYMENT TO MY A/C . OF Rs.1811.00
SO PLEASE GIVE THE ACCESS BACK .




2) today i decuss this metter with miss arya nation call center & ask for email address or address of the reserve bank of india has appoint an ombudsman as given the back side of statement ( bill disputes resolution 3rd point )

pl provide that address of

ombudsman
the reserve bank of india

feel free to contact

p.k.gupta

********15
card no 44********226964