I was approached by HSBC Credit card sales staff for applying for their credit card.Once i purchased the card i had never used it.After 1 yr i got a call from HSBC collection department that some 3000 rs outstanding is showing in my name which i should pay back.When i asked them what it is about as i had never used their card.I got a reply that the money was deducted for TATA AIG insurance policy for which their person has taken my approval over phone.i asked them immediately to cancel my card and show me the policy as till date i never received any such policy nor any one informed me about it.There was no reply again from their end.After follow ups with their call centers they told me that the policy has been cancelled and i need not pay any money.Now again after 3 yrs their collection agents are calling me and asking me now to pay 26000 rs towards the same policy as interest charges,Where in i have never approached TATA AIG to buy any policy nor i ever swiped my credit card.The policy was purchased by bank with out taking my signatures.they have misused my credit card number and personal details to raise a false policy in my name and want to extract money.
Credit card no.44********960604 Bank HSBC
Policy no. purchased by bank BTM 01000000659 TATA AIG General insurance on
january 2006
I support this complaint.
HSBC is very fraud and i had suffered from HSBC credit cards and feel like why i opted HSBC
An email communication has been sent to HSBC India on May 16, 2009, 8:54 am
I support this complaint.
HSBC, India is the worst-of-its kind bank that I have EVER interacted with, in my entire life.
Right from their policies, to their customer care, everything is unprofessional and unfair. Added to that are the CC executives' rudeness. They "NEVER" listen. Always ready to cut you short and interrupt if you are trying to give them the background of your problem / issue.
I still CANNOT believe that HSBC "CANCELLED" my credit card (of course without even informing me that they were doing so) because there was an out-standing amount of Rs. 160, a paltry amount that I was not able to pay because I was out of the country for a long duration.
CARD #: 4384 5999 1161 4120