HI

i purchased 1 product from bag it today site..but 1.5 months passed they didnt returned my parcel even i had couriered the defected parcel after 2 day reciving..thi is really disatisfied expereince ...trial mail for your refrence







Below are the trial mail


From: Varun Mahajan (PNB)
Sent: Monday, October 28, 2013 4:10 PM
To: 'Support@bagittoday.com'; 'response@bagittoday.com' (response@bagittoday.com)
Cc: 'rinkel mhjn'
Subject: RE: Order No.-33247650

Still revert awaiting ??

Regards/Varun
+********8640
Faridkot Store

From: Varun Mahajan (PNB)
Sent: Friday, October 25, 2013 11:40 AM
To: 'Support@bagittoday.com'; 'response@bagittoday.com' (response@bagittoday.com)
Cc: 'rinkel mhjn'
Subject: RE: Order No.-33247650

Really,not satisfied  
You guys don’t bother to revert on mail

Regards/Varun
+********8640
Faridkot Store

From: Varun Mahajan (PNB)
Sent: Wednesday, October 23, 2013 1:47 PM
To: 'Support@bagittoday.com'; 'response@bagittoday.com' (response@bagittoday.com)
Cc: 'rinkel mhjn'
Subject: FW: Order No.-33247650

Hi

Really dissatisfied ,Still no response from your end.

Regards/Varun
+********8640
Faridkot Store

From: Varun Mahajan (PNB)
Sent: Tuesday, October 22, 2013 11:01 AM
To: Varun Mahajan (PNB)
Subject: FW: Order No.-33247650

Request number :: 1284096
Agent Name :: Akansha
TAT :: 7 working




Regards/Varun
+********8640
Faridkot Store

From: Varun Mahajan (PNB)
Sent: Monday, October 21, 2013 12:16 PM
To: 'Response (BagItToday)'
Cc: 'rama_doll23@ymail.com'; 'rinkel mhjn'
Subject: RE: Order No.-33247650

Can I expect revrt from you ????

From: Varun Mahajan (PNB)
Sent: Friday, October 18, 2013 12:07 PM
To: 'Response (BagItToday)'
Cc: 'rama_doll23@ymail.com'; rinkel mhjn
Subject: RE: Order No.-33247650

Hi

I had couriered the same as per required things
So please confirm the statues

Couriered date :: 05-oct-2013
POD Number :: 3********
Courier name :: Track on


From: Response (BagItToday) [mailto:response@bagittoday.com]
Sent: Friday, September 27, 2013 10:40 AM
To: Varun Mahajan (PNB)
Subject: Order No.-33247650

Dear Mr. Mahajan,

This is with the reference to your email regarding your Defective order.

We apologize for the inordinate delay in replying to you and inconvenience caused to you.

We request you to kindly send the unused product back to us to the undersigned against the below mention address.

Living Media India Pvt. Ltd.
Bag it Today, Customer Care Department,
Khasra - 371,
Opp. Aflatoon market or Harsoo colony,
Take LEFT turn from SAI TENT HOUSE,
Fatehpur Beri
Delhi - 110074

We would also like to inform you we shall do the needful once we received the parcel back with us along with the copy of the invoice and a covering letter intimating us.

Further, we would let you know that once we receive the parcel back with us, we shall process your order for the replacement. We request you to kindly get in touch with us after 7-8 working days along with the scanned copy of the POD (Proof of Delivery) showing the order has been received by Bagit Today so as enable us to track and do the needful.
Please feel free for any other assistance or clarification.

Assuring you of best possible service always.

Regards,

Ravinder Singh

Executive-customer care

Bagittoday

Please quote your Order No.-33247650 for further future correspondence.

Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to response@bagittoday.com or call us on 0120-4112424 and if you have not registered your id on bagittoday, kindly be registered yourself on our website so that you can received the updation of your order in my account option.

-----Original Message-----
From: Varun Mahajan (PNB) [mailto:Varun.Mahajan@vodafone.com]
Sent: Sunday, September 22, 2013 8:35 PM
To: Response (BagItToday)
Cc: 'rama_doll23@ymail.com'
Subject: New delhi jurisdiction

Hi
As I taken 1 ordered from bag it today ,but in this your couriered I got within this pack 1 rocio sunglass RSG1107 was defective so need to replace the same

Order nber :: 33247650
Date :: 13/09/2013
Invoice nber :: SI177884
Amount gave :: 599rs

Hope I will get good reponse from your end

Contact nber :: ********28 or ********40

Varun Mahajan
Regards/Varun
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