Dear Sir, I became a member of "Bag it today" after receiving a mail and purchased online KODAK Easy Share 10.1 MP Digital Camera Order No ID ********3.
I paid the amount through my Citbank credit card amounting to
Rs.3898/= on 14 Aug 2010 vide reference No. ********226.
The wordings are reproduced below:
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Dear Chandrasekar,
Your User ID ganapathichandrasekar@yahoo.co.in
Login Password 12956356
It's Thursday and we are back with "Steal of the week"
Get Kodak Easyshare 10.1 MP Digital Camera for Rs 3699 only (58% off)
- Truly at an unbeatable price exclusively for our members"
Billing Id ********3
Order Date 2010-08-14 13:06:40.0
Product Name Steal of the Week: Kodak Easyshare 10.1 MP Digital Camera
Payment Status Confirmed
Payment Mode Credit Card
Amount Rs.3898/
I was also promised a reebok watch as a gift.(You will get a free Reebok Classic Watch with your first purchase. In case you are not interested in the sale, you can still claim your free gift by paying Rs 299 as gift delivery & handling charges.) Till today (19 Oct 2010) I have not received the said product despite my numerous mails. They send a mail that the same would be sent shortly but that has never happened.When I try to contact them through telephone no. Helpline Number (011-40502424,)they always say "Due to some technical problem we will not be able to attend to your query" or nobody bothers to attend to the phone. I believed the company as it is one of the most reputed one in the country but they have cheated me
Yours sincerely
Lt. Col. G. Chandrasekar (Retd.)
Bangalore
An email communication has been sent to Bag It Today on October 21, 2010, 12:48 pm
Dear Member,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We will arrange to dispatch your free gift very soon.
Kindly note down your membership no. ITBC10426054 for future reference.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.